The
Importance of Appreciation in the Work Place
Elsewhere in American life, people say “thank you” to
acknowledge the good things they get from others, especially when they give out
of the goodness of their hearts but not at work. According to a survey of 2,000
Americans released earlier this year by the John Templeton Foundation, people
are less likely to feel or express gratitude at work than anyplace else.
It’s not that people don’t crave gratitude at work, both
giving and receiving. The majority
reported that hearing “thank you” at work motivated them and made them feel
good. “Thank you” doesn’t cost a dime, and it has measurably beneficial
effects. In a series of four experiments, psychologists found that “thank you”
from a supervisor gave people a strong sense of both self-worth and self-efficacy.
This same study also reveals that the expression of gratitude has a spillover
effect: Individuals become more trusting with each other, and more likely to
help each other out.
But here comes the really messed up part: Almost all
respondents reported that saying “thank you” to colleagues “makes me feel
happier and more fulfilled” – but on a given day, only 10% act on that impulse.
A stunning 60% said they “either never express gratitude at work or do so
perhaps once a year”.
In short, it is said that Americans actively suppress
gratitude on the job, even to the point of robbing themselves of happiness.
Hopefully this statement is not as true at Tanner as at
other work places but certainly there is room for improvement. People like
being appreciated for who they are and what they do. It costs you little to express sincere
appreciation but it can make someone else happy. Making someone else happy will make you
happy. It is truly a win/win situation.
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